Sales & Service

Methods of Payment - 30 day accounts - B.A.C.S - Cash - Cheques - All major credit cards

As a customer of James Burrell you're GUARANTEED PREMIUM SERVICE delivered with speed
and packaged as a total cost effective solution to your heavyside building requirements.

All of our staff are HIGHLY MOTIVATED and their aim is to provide the most effective solutions to your supply needs.

ESTIMATING
For instance our team of highly experienced estimators provide a service which quite literally is second to none. They produce full and comprehensive quotations based on contractors bills of quantity and enquiries. All quotations WILL be produced by the required date because being in tune with the needs of our customers we recognise that our speed and accuracy is vital to your own estimating facilities.

ADMINISTRATION & ACCOUNTS

It's not only at the sharp end that we offer superior service.

Such is our company structure and training programmes we have experience and efficiency in depth. Our Admin and Accounts team fully understand the problems that occur in our industry and are geared up to support our sales people in every way.

They WILL respond to all queries within 48 hours and ensure that they are resolved as quickly as possible.

TRANSPORT
Our fleet of 20 vehicles, most of which have a hiab off load facility are spread throughout our three depots and offer a comprehensive service that puts us ahead of any of our competitors.

Our Transport Manager and his team of Supervisors have only one goal and that's to maintain our industry wide reputation of speed, punctuality and performance.

With our depots strategically placed at Gateshead, Stockton and York we can provide unbeatable coverage throughout our trading area, from the Humber to the Scottish Borders.

CONTINUAL DEVELOPMENT

As the world continues to change James Burrell is committed to development. Effective Quality Controls have been established to support our dynamic operations. James Burrell looks forward to remaining flexible and adaptable to our customer needs.

James Burrell is established as the regions leading Heavyside Builders Merchant and everyone involved with the company is focused to maintain this position and dedicated to our core value of providing a quality service.