Administration and Finance
State University Health Center
15,000+ employees"Thank you for the opportunity to share my very positive experience with Profiles' job assessments at your annual conference.
My enthusiasm derives from lessons learned during the past six years, as our academic health center engaged in a serious culture change, simplified processes for our customers and reduced administrative costs associated with our services. Our journey would have been far less tumultuous had I known about your tools for making better hiring, promotion, management and training decisions. I tried many others that were highly rated, but that did not provide the comprehensive information we required in a customized, simple, and affordable manner.
What time did not permit me to share with your audience is the pain we experience when we hire or promote senior people with poor job fit. The costs of such mistakes have been staggering, to an embarrassing degree. The additional costs that result from poor morale are difficult to calculate, though we are certain they are significant. The severance package for just one senior executive this year, more than covered the costs of the investments that we are making in the your' assessments. Clearly, we needed to invest in learning more about job candidates when it counts the most--before they are hired or promoted.
I am delighted to learn that you are unveiling a 360 evaluation that will tie in with the other assessments we rely on, and which will complete the loop in critical personnel processes.
Again, thank you for your kind invitation to participate in the Profiles' conference. Thank you most of all for your excellent instruments that are helping us better identify and retain competent, effective people with the qualities needed for success in our health care and education culture."
(980111)
"This is a letter of reference for Profiles International. Our company has dealt with Profiles International for approximately one year. We currently use the Prevue Assessment software to screen potential job candidates.
The technicians at Profiles International have always been very responsive to our needs regarding any software issues. We received training on the system when we recently upgraded and this was handled in a very timely and effective manner. In terms of phone support, Profiles has been very responsive as well. Follow-up and customer service are definitely priorities.
We have been very happy with the level of service received thus far and would recommend Profiles International as a vendor."
(970509)
"I want to express my satisfaction with the Assessment.
We have been using it in hiring and also in individual counseling for current employees. I have recently used the Assessment when promoting a current employee into a key management position at one of our imaging centers. Using the assessment in conjunction with interviewing and reference checks has been very useful in making our hiring and promotional decisions.
The in-service programs your company provides have been excellent. I have also been very pleased with the level of support you provide whenever I have a question regarding the Assessment. I look forward to our continued relationship with Profiles International and the confidence level that we gain when making personnel decisions."
(971104)