SAN JOSÉ, COSTA RICA, 18 to 22 JUNE 2001
By Mr. Osvaldo Bastida,
FICSA Expert and Resource Person
Upon the invitation of Mr. André Heitz, FICSA General Secretary, I delivered a Workshop on Local Salary Survey Methodology and Post Classification for Non-Headquarters Duty Stations, which took place in San José, Costa Rica, 18 to 22 June 2001.
A message from Mr. Heitz was duly conveyed to all participants and, of course, its deep content was extremely welcomed. On this particular point, I would like to express my sincere thanks for his kind and encouraging words towards my work as FICSA Expert and Resource Person. (A hard copy of his message was also hand-delivered to each participant.)
Twenty-four UN Agencies´ participants from different duty stations attended the Workshop (please refer to Annex 1).
Participants felt that it was pretty hard to have two Workshops in one, i.e. Salaries and Post Classification, but they recognized the relevance and importance thereof.
The first part of the Workshop was dedicated to the study of the General Principles, Objectives and Guidelines of the Post Classification set forth by the ICSC, i.e., Evaluation Methodology as well as Development System for Post Classification.
Eighty per cent of the participants were not only unaware of the basic principles governing this issue, but they really knew very little in other related subject-matters, such as: Post Classification vis a vis Conditions of Service, Salaries, Career Development, Human Resources, Staff Recruitment and Performance Evaluation Systems.
The Common Classification of Occupational Groups (CCOG) as well as the different Factors and Matrix Points (Point Factor Rating Plan), set forth and approved by the ICSC, were deeply explained in order to clearly establish the adequate procedures in force, for the sake of building Job Descriptions accordingly.
Different Working Groups developed a large number of exercises regarding the Point Factor Rating. The results thereof were presented and discussed at the plenary sessions.
Additionally, the Policy Delegating Authority to Country Offices regarding the Process and Guidelines for Posts Classification was deeply analysed.
The Agenda (please refer to Annex 2) included a very interesting exercise during the plenary discussions regarding the different UN Agencies´ Staffing Tables presented by participants from different duty stations.
It was highly constructive the participants´ statements from different UN Agencies with absolutely diverse realities.
Unfortunately, once again, we can confirm that it is very weird that for the same post with equal tasks, requirements and responsibilities, different grades and levels are established and/or assigned by the different UN Agencies in the same duty station.
This type of situation has a general negative impact, ending up in the so-called "Grade Creep" phenomenon that invariably creates serious internal difficulties regarding staff relationships and their salary levels and conditions of service. In the past, these types of situations were identified in just a limited number of places and as isolated cases; but regrettably today it has become a common practice within the UN common system.
On the other hand, none of the participants were aware that, according to the ICSC Methodology in force, each duty station should carry out a job classification exercise before a comprehensive salary survey takes place.
At the end of the first part of the Workshop I suggested to the participants that we dedicate a few minutes to explain and understand the content and objectives of the Standards of Conduct for the International Civil Servants (ST/SGB/1998/19 dated 10 December 1998). Regrettably, not one of the participants knew its existence.
In my opinion, the knowledge and wide spreading of this legal instrument is of vital importance not only to look after an adequate oath and behaviour of the international civil servants towards the civil society at large, but furthermore, to guarantee a fair treatment of all UN staff within the Organization.
The second part of the Workshop was dedicated to the instruction of the Local Salary Survey Methodology for Non-Headquarters Duty Stations. The following subjects were discussed:
As in all other Workshops that I have delivered, all the above-cited subjects were deeply developed and discussed, encouraging and challenging the participants to navigate the proper and correct way throughout the Manual.
The Report adopted by the ICSC through their Circular ICSC/45/R.15/Rev.1 dated 5 January 1998, was also explained, in particular, the matter related to the number of employers´ retention at each duty station according to the criteria unfairly established by the ICSC.
The above cited keeps deep relationship regarding the information that the ICSC receives and processes according to the data sent by the Leading Agency, which is responsible for accurately gathering the whole information in each duty station.
In this sense, please allow me to strongly recommend that the LSSCs´ make a close follow-up of any changes happening, so that they stand in a good position to request for a recategorization of that duty station in order to modify the number of employer comparators to be retained. The purpose thereof is that the Flemming principle be properly, adequately and fairly reflected and thus observed, so that the staff conditions of service are not affected or jeopardized whatsoever.
Finally, we dedicated the last part of the Workshop to Navigate the new B6 Programme. We worked with full PC´s and participants were gathered in different Working Groups according to their profile and knowledge. Regrettably, 95 per cent of the participants did not even have the slightest idea about this Programme, and thus the instruction was on an elementary basis.
Participants pointed out that their lack of knowledge about this Programme was basically due to the fact that at the different duty stations, the Leading Agency keeps "good custody" of it, thus not allowing the staff standing on equal conditions.
Only 19 participants duly completed and hand-delivered the FICSA Assessment Questionnaire. A table containing a careful and fair weighting average of assessment is hereby attached as Annex 3.
Participants, as per their discussions during the Plenary Sessions held during the Workshop, gathered into two working groups.
They prepared and presented Conclusions and Recommendations (in Spanish) on Job Classification as well as on Local Salary Survey Methodology for Non-Headquarters Duty Stations (Annex 4).
I have allowed myself to translate them into English, making a relevant Summary thereof.
These Conclusions and Recommendations are so interesting, that I do hereby recommend not only reading them but, moreover, taking the appropriate follow-up action.
During the Workshop and within its framework, the FUNSA´s subject matter played an important role. The recently created Costa Rica Federation explained their experience and distributed among the other participants their Statutes, which reflects the same and very good model of the Uruguayan Federation (FAPNUU).
I encouraged the Costa Rica Federation (FAPCOSNU) to request Observer Status with FICSA Member. Since then, FAPCOSNU has become an observer member.
At the same time, I conveyed to all participants that it would be desirable to establish a Local Federation of UN Staff Associations in those duty stations where one did not yet exist.
In addition to the Workshop, I held two meetings as per their request:
During the meeting with all UN staff we discussed the contents of the Costa Rica Mission Report prepared by Ms. Elvira Ajero, former Member of the FICSA Executive Committee for the Americas (please refer to FICSA Circular 884 dated 25 September 2000).
On this particular point, the Local Federation acknowledged once again Ms. Ajero’s mission and FICSA´s support.
In spite of the fact that the FICSA Secretariat takes good care of sending the corresponding Circulars and/or Newsletters in due time, the vast majority of the UN staff in Costa Rica, didn’t know the existence of Ms. Ajero´s Mission Report. I expressed my surprise at this; and for this reason, distributed among them a copy thereof.
In addition, I advised the UN staff in Costa Rica, to periodically visit the FICSA website.
Regrettably, I could confirm that the difficulties identified during the year 2000, are not yet solved. Sadly, the feeling is that they are living and enduring the pressure of the UNDP re-profiling exercise. I explained the purpose thereof as well as the different results, which staff are undergoing in another duty stations. I conveyed too, that another UN Agencies are living this type of pressure since they are applying this type of exercise, using a different name but with the same objectives: staff reduction with the purpose of changing conditions of service for the organization’s own benefit; not only to detriment of but actually jeopardizing the UN Staff Rules and Regulations in force.
A courteously welcome meeting was held with the UNDP Resident Representative.
Ms. L. Elizondo thanked the presence of FICSA and immediately asked me how she could lower the level of salaries of the local staff taking into account the UNDP budget constraints and the high level of the local labour market salaries retained during the last comprehensive salary survey. Her objective for the coming comprehensive survey in San José would be to retain only the public sector as comparator.
I explained that it is well known that not only the UNDP but also the whole UN system is being confronted with budgetary constraints, but clarified the purpose and procedure of the methodology in force as well as the Flemming principle.
On the other hand, and taking into account that she has only been recently appointed Resident Representative, I asked how could she be so sure of the "high level" of UN local staff salaries vis a vis the level of the local labour market salaries.
A brief meeting with the Directors of all UN Agencies in San José also took place. Please note that I answered their queries about the post adjustment system, i.e. as to how it works, the methodology for its calculation and their primary responsibility in providing exact and timely information to the Lead Agency.
The level of the post adjustment in Costa Rica seriously affects the purchasing power of the internationally-recruited staff. I explained too, that according to the post adjustment system, a survey is carried out every 4 years, but that according to the principles and objectives of this system, the said survey should be made in advance taking into account special situations, among others: devaluation of the local currency and/or cumulative inflation, thus ending up in high-rate inflation (such as the case of Costa Rica).
In addition, I conveyed to all of them FICSA´s principles and objectives, encouraging the need to support all UN Staff Rules and Regulations in force in order to guarantee the conditions of service of all UN staff without exception.
Finally, the Workshop was a success and the Mission on its whole too.
I am sure and expect that, in particular, all the Workshop participants and Costa Rica UN staff are very grateful to FICSA for providing them with this opportunity to upgrade their knowledge at this difficult time within the UN common system.
Last but not least, I would like to convey to Mr. Bernard P. Grandjean, FICSA President; to Mr. André J. Heitz, FICSA General Secretary and through them to the FICSA Executive Committee Members; and to Ms. Amanda Gatti, FICSA Secretariat – for her continuous support and hard work -, my sincere acknowledgement for trusting me once again, as well as for giving me the opportunity to share my experience towards bettering UN staff conditions of service.
I would like to acknowledge the effort and support received from:
| LIST OF PARTICIPANTS | |
| ARGENTINA | Ms. Liliana Maceiras, ILO |
| BRAZIL | Mr. Hildemir Contaifer, PAHO/WHO |
| COSTA RICA | Mr. Mario Cisneros Arce, ILO
Ms. Marielos Aguirre Vargas, UNICEF Ms. Rocío Cartin San, UNFPA Ms. Maritza Carranza, ILO Ms. Shirley Quesada, PAHO/WHO Ms. Sonia Mandieta Garnier, UNDP Ms. Rocío Picado, PHO/WHO Ms. Priscilla Quesada Solano, OMM Ms. Marta Salvatierra, UNDP Mr. Javier Barboza Vega, IOM Ms. Cristina Maruri de Rovira, FAO Mr. Leonel Guzman, IOM |
| CUBA | Ms. Carmen Blanco, UNICEF
Ms. Lourdes Cardenas, UNDP |
| HONDURAS | Ms. Yadia Colindres, PAHO/WHO
Mr. Carlos Riedel Henriquez, PAHO/WHO |
| EL SALVADOR | Ms. Lidia de Ganuza, PAHO/WHO |
| GUATEMALA | Ms. María del Pilar Santizo, PAHO/WHO
Ms. Miriam de Giron, PAHO/WHO |
| PANAMA | Ms. Lizette de Ortega, PAHO/WHO
Ms. Aaría Astrid de Valdes, PAHO/WHO |
| PERU | Ms. Nancy Violeta Egusquiza Valverde, PAHO/WHO |
| Lunes 18 de junio | |
| 08:30 | Registro de los participantes |
| 09:00 | Inauguración del Taller
Palabras de la Señora Rocío Picado, Palabras de la Señora Ligia Elizondo, |
| 09:15 - 10:00 | Presentación individual de los participantes y del facilitador
Objetivos, Estructura y Metodología del Taller |
| 10:00 - 10:15 | Pausa / Café |
| 10:15 - 12:00 | Introducción a la Teoría General de la Clasificación de Puestos
|
| 12:00 - 12:30 | Discusión en Plenaria |
| 12:30 - 14:00 | Almuerzo |
| 14:00 - 15:00 | Relaciones del Sistema de Clasificación de Puestos y otros
|
| 15:00 - 15:30 | Discusión en Plenaria |
| 15:30 - 15:45 | Pausa / Café |
| 15:45 - 17:00 | Formación de Grupos de Trabajo
|
| 17:00 | Fin de la jornada |
| nbsp; | |
| Martes 19 de junio | |
| 08:30 - 10:00 | Continuación: Presentación en Sesión Plenaria |
| 10:00 - 10:15 | Pausa / Café |
| 10:15 - 12:30 | Descripción de funciones
|
| 12:30 - 14:00 | Almuerzo |
| 14:00 / 15:30 | Formación de grupos de trabajo (cada grupo seleccionará un relator)
Elaboración de modelos de descripción de funciones |
| 15:30 - 15:45 | Pausa / Café |
| 15:45 - 17:00 | Presentación y discusión en plenaria acerca del ejercicio |
| 17:00 | Fin de la jornada |
| nbsp; | |
| Miércoles 20 de junio | |
| 08:30 - 10:00 | Modificaciones introducidas al Manual sobre Metodología de Salarios
Locales |
| 10:00 - 10:15 | Pausa / Café |
| 10:15 - 11:45 | Preparativos de la Encuesta Salarial
Inventario de puestos, selección de puestos de referencia (benchmark jobs), selección de empleadores, cuestionarios, remuneración directa e indirecta, relevamiento y verificación de información. |
| 11:45 - 12:30 | Ejercicio de simulación de entrevista con un empleador
Recolección de datos. (Se designarán dos participantes y sus roles, y el ejercicio será compartido con el facilitador). Discusión en plenaria acerca del ejercicio. |
| 12:30 - 14:00 | Almuerzo |
| 14:00 - 15:15 | Criterios para la elaboración de la escala salarial
Selección de empleadores, eliminación de datos, técnicas de ponderación. Ajustes interinos, implementación y modelos de los mismos. |
| 15:15 - 15:30 | Pausa / Café |
| 15:30 - 17:00 | Cuantificación de beneficios, prestaciones y servicios
Aplicación práctica de la nueva metodología y otras condiciones de servicio. |
| 17:00 | Fin de la Jornada |
| Entrega de cuestionarios por Grupo de Trabajo | |
| nbsp; | |
| Jueves 21 de junio | |
| 08:30 - 10:00 | Análisis de los Datos
Eventos Detonantes |
| 10:00 - 10:15 | Pausa / Café |
| 10:15 - 12:30 Discusión en Plenaria | |
| 12:30 - 14:00 | Almuerzo |
| 14:00 - 16:00 | Navegando el Programa B6
Formación de grupos de trabajo (cada grupo seleccionará un relator) Los grupos de trabajo contarán con el apoyo técnico del facilitador |
| 16:00 - 16:15 | Pausa / Café |
| 16:15 - 17:00 | Continuación del ejercicio |
| 17:00 | Fin de la Jornada |
| nbsp; | |
| Viernes 22 de junio | |
| 08:30 - 10:00 | Evaluación preliminar del ejercicio |
| 10:00 - 10:15 | Pausa / Café |
| 10:15 - 12:30 | Continuación del ejercicio |
| 12:30 - 14:00 | Almuerzo |
| 14:00 - 15:45 | Presentación y discusión en plenaria del ejercicio y del cuestionario
Los relatores de cada grupo deberán realizar la presentación. |
| 15:45 - 16:00 | Pausa / Café |
| 16:00 - 17:00 | Continuación de la resentación y discusión en plenaria del ejercicio y del cuestionario |
| 17:00 - 17:30 | Evaluación del Taller |
| 17:45 | Clausura del Taller |
| Facilitador:Señor Osvaldo Bastida, Facilitador y Experto de la FICSA | |
| Annex 3 | |||||
| WEIGHTING AVERAGE OF ASSESSMENT | |||||
| WORKSHOP ON LOCAL SALARY SURVEY METHODOLOGY AND JOB CLASSIFICATION | |||||
| FOR NON-HEADQUARTERS DUTY STATIONS | |||||
| 18 to 22 JUNE 2001, SAN JOSÉ, COSTA RICA | |||||
| REF.: 1 (POTENTIAL USEFULNESS OF TOPIC) | |||||
| REF.: 2 (GAIN IN KNOWLEDGE) | |||||
| REF.: 3 (RESOURCE STAFF WERE EFFECTIVE IN HELPING YOUR LEARNING OBJECTIVES) | |||||
| REF.: 4 (RESOURCE PERSON EFFECTIVENESS) | |||||
| 1 TO 5 AVERAGE: 1 AS WORTHLESS AND 5 AS EXCELLENT | |||||
| PARTICIPANT | REF.: 1 | REF.: 2 | REF.: 3 | REF.: 4 | |
| 1 | 5.00 | 5.00 | 5.00 | 5.00 | |
| 2 | 5.00 | 5.00 | 5.00 | 5.00 | |
| 3 | 5.00 | 4.5 | 4.7 | 5.00 | |
| 4 | 4.3 | 3.4 | 3.3 | 4.00 | |
| 5 | 4.9 | 4.7 | 4.9 | 4.00 | |
| 6 | 3.7 | 3.7 | 4.00 | 4.00 | |
| 7 | 4.7 | 3.9 | 4.2 | 5.00 | |
| 8 | 5.00 | 4.5 | 5,00 | 5.00 | |
| 9 | 2.8 | 2.9 | 2.8 | 3.00 | |
| 10 | 5.00 | 5.00 | 5.00 | 5.00 | |
| 11 | 4.5 | 3.9 | 3.7 | 4.00 | |
| 12 | 5.00 | 4.00 | 4.7 | 5.00 | |
| 13 | 4.8 | 4.5 | 4.8 | 5.00 | |
| 14 | 4.9 | 4.2 | 4.4 | 5.00 | |
| 15 | 4.8 | 4.8 | 4.8 | 5.00 | |
| 16 | 4.2 | 3.4 | 4.8 | 5.00 | |
| 17 | 4.8 | 3.9 | 3.7 | 4.00 | |
| 18 | 5.00 | 5.00 | 5.00 | 5.00 | |
| 19 | 4.5 | 4.2 | 5.00 | 4.00 | |
| FINAL AVERAGE | 4.7 | 4.3 | 4.5 | 4.6 | |
CONCLUSIONS
RECOMMENDATIONS