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Usability
Services and Support for Web Sites, Extranet and Intranet publishers and
developers
Stratexis' intervention, at the crossing of
communication,
human resources and information technology, is targeted to facilitate
the integration of the user point of view before, during or after the
development of the site. We help our clients to put in practice the principles
of Human Centered Conception and determine precisely the way their
users will interact with the interface, in order to :
- Understand users’ intentions and connect
them with the elements of the user interface.
- Test their behavior early and frequently,
using ‘rapid’ prototyping techniques.
- Use the knowledge gathered through design
iterations to make the interface evolve in the desired direction.
- Insure an on going optimization of system’s
interactivity.
Stratexis uses rigorous research and validation methods to
make sure that users’ requirements stay front and center to
all project's stakeholders.
Stratexis offer, among other, the following services
:
Evaluation & Audit
attention is focused on actual problems
and future potential
The audit of an existing interface
allows the understanding of a client specific problem set. Thus opening
directions to recommendations about the next steps. Experience shows that early
evaluation helps to avoid expensive errors. Topics : Informal Inspection ; Heuristic
Evaluation ; Expert Evaluation ; User Experience Audit ; Guideline Reviews,
etc.
Competitive Comparison
attention is focused on the competitive
environment
Winning in our ultra-competitive
world means knowing its opponents, monitoring its competitors, defining a
competitive positioning within the market, etc. In a nutshell continuously
assessing the competitive environment. Topics : Competitive Inspection ; Value-added
Tasks and Domain-specific Rules Identification ; Longitudinal Survey of an Information
Domain ;
Strategic Analysis.
Context Analysis
attention is focused on the context
of use
The research of qualitative and
factual data allows to enlighten the project initial requirements .
No project can succeed without a previous research. Topics : Business Purpose ; Product
Description and Specification ;
Circumstances of Use Analysis ; User Requirements Gathering and Specification ; Data Analysis and Consolidation of the
Findings,
etc.
Interface Design
attention is focused on the users
Rapid prototyping and frequent
iterations (prototype, test, re-design, etc.) ease the progressive integration
of the user into the design and keep the creative process fluid. Visual
layers have to accommodate user’s mental model, i.e. being displayed
following the movement and in the order he is expecting them. Topics : Information Architecture
; Paper and Low-Fi Prototyping ; Formative Evaluation; Fast Iterations ;
Concurrent Development ; Internationalization - Localization, etc.
Usability Review
attention is focused on product’s
improvement
Usability is a dimension
which manifests itself only when a product is in use. It is the key underlying
the success of any interactive product. It finally guarantees an attractive,
intuitive, and ease to use product. Topics:
- Performance :
measure test of effectiveness and efficiency in use, e.g. task completion
rate, time on task, relative user efficiency, 'eye tracking' (through a partnership
with the Experimental and Quantitative Psychology Laboratory at the University
of Nice), etc.
- Preferences :
exploratory test of information space partitioning and search strategies e.g.
visual grid, task design, hyperlinks' rhetoric, text comprehension through
'thinking out loud' and 'co-discovery' protocols, etc.
- Satisfaction :
psychometric test for the measurement of user's subjective satisfaction, cognitive
load assessment, critical incidents analysis, etc.
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