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STRATEXIS,
Paris, France - Usability Support and Services
Principal
1998 - present
Stratexis provides support to Web Site,
Extranet, and Intranet publishers. Assignements are on a consulting, sub-contracting,
or technology transfer basis. We conduct requirements' engineering and support
iterative, user-oriented design through early prototyping and frequent tests.
Typical services include :
- Requirements' engineerig and
gathering.
- Test selection and design.
- Inspection and Testing.
- Support to iterative development and
Human Centered Design.
- Internationalization from / to English,
French, Italian and Spanish.
- Off site and on site training courses.
Stratexis
advocates the use of 'discounted'
techniques along with rigorous research and validation methods.
Theseus Institute, Sophia Antipolis, France - An International
Management Institute focused on Innovation, Strategy, Information, and Technology
Research Associate
1996 - 1998
Co-ordinated and managed ties with
MAGICA project partners :
- Analyzed user requirements, and context
of use.
- Defined usability criteria and selected
a specific methodology to evaluate the usability of the system.
- Co-ordinated the test of 100 users at
7 different sites, and analyzed the results.
- Researched on new media, resource optimization,
and changing users’ behavior through in depth-interview of lead users.
- Wrote the 'New Business Model'
deliverable along with prof. Claudio Ciborra and
Kaveh Rahnema, and presented learnings to European Commission reviewers.
The methodology devised for the sake of MAGICA usability
evaluation was
outlined by Dr. Jurek Kirakowski (downloadable .rtf file) , head
of the HFRG in Cork, University College, Ireland at the 42nd annual meeting
of the ‘Human Factors and Ergonomics Society’ (HFES), October
1998 in Chicago.
TWG, Third Wave
Group, Genoa, Italy - An Organization Management Consulting Practice
Senior Consultant
1995-1996
Developed the ABM management accounting
method in France. Activity-Based Management is the sum of financial and non-financial
measurements, aimed at defining and analyzing the behaviour of complex cost
objects such as products, customers, distribution channels, etc.
- Organised and marketed the ‘ABM
International Meeting', bringing together lead users, e.g. Alcatel Telspace,
Arianespace, Eurest, Eurocopter, Goodyear, James River, Levi Strauss, Pechiney,
Philips, Pininfarina, Sara Lee, SCA Mölnlycke, Smithkline Beecham, Rockwell,
etc., academia and software vendors.
- Facilitated process re-engineering
and strategic analysis, parallel to the obtainment of ISO 9001 certificates.
- Established a partnership with the
CERAM business management school
in Sophia Antipolis.
Plastocoat,
Turin, Italy (actually Permatex Italia, a subsidiary of Du Pont
Performance Coatings)
- Producer and Supplier of Special Coatings for Food and Pharma industries
Member of the Board, Director &
CEO of the French subsidiary
1974-1994
Member of the board of directors. Developed
the business in France and abroad. Plastocoat is the world leader in the
specialty niche of coatings for wine tanks. Business volume was of about
6M$, with operations in more than 10 countries.
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1998 - Internal Scholarship Award
On-site and on-line executive training
to the use of concepts, tools, and techniques necessary to manage in the
age of Information and Communication Technologies. Action Learning : research and systematic
reflection about the business, marketing, human and technical aspects of
Call-Centers management within the next 5-10 years at a major European Telecom
Operator.
1993
Executive education to organizations' general management, strategic analysis and
leading the change.
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Affiliated faculty,
ITC Cognitive Ergonomics DESS (Diplôme d'Etudes Superieurs Spécialisés),
Nice Sophia-Antipolis University, France. Course on 'Methods and Techniques
for the Conception of on-line Interactive Systems': integration of
prototyping, testing and usability measurement into the 'chaotic' development,
typical of Web sites, or Intranets / Extranets. Topics : Circumstance of
use analysis, Human Centered Conception, Feedback elicitation and gathering,
Benchmarking and parallel development, Expert-based inspection and User-based
testing, Creativity.
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Co-chair of the
1st International 'Human Factors and the Web' conference on 'Methods for
user's behaviour monitoring', March 16, 2002 at Nice Sophia-Antipolis
University, France.
The purpose of these conferences
is to provide a forum for sharing information among a community of human
factors engineers, designers, and developers who are interested in producing
web sites that are more useful and usable. This annual,
unique event comes on the straight of the previous HFWeb conferences held
in 1996 at Sandia National Labs and Microsoft, 1997 US West Comm, 1998 AT&T
Labs, 1999 the National Institute of Standards & Technology (NIST), 2000
at University of Texas Thompson Conference Center in Austin, and hosted by
SBC Technology Resources and IBM, and 2001 at University of Winsconsin, hosted
by Optavia. The proceedings
of the past conferences are freely available through the
Internet Technical Group (ITG) website.
Affiliated since 1998 to the
Human Factors and
Ergonomics Society (HFES), and european coordinator of the Internet Technical
Group (ITG).
Member of the
Special Interest Group on Computer-Human Interaction , Association for
Computing Machinery (ACM SIGCHI).
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