The new edition of this highly successful and well-regarded title brings the content up-to-date by taking account of recent developments in written communication in business such as the use of faxes, email and the web. The Student's Book is now in full colour and its overall appearance has been greatly improved. The task-based methodology of the course remains the same. The Study Sections present and practise the language of business correspondence while the Activity Sections provide opportunities for students to be involved in decision-making discussions and to practise writing to each other in groups. Six new Writing Process sections help the students to develop different strategies in their approach to writing, draft, and revising.
The Teachers's book contains guidance in using the course, answers, photocopiable tests, and notes on business correspondence.
Chapter Contents
Unit 1 Letter layout, opening
& closing a letter, subject headings;
Unit 2 Parts of a letter,
beginning and ending; Steps in writing a letter.
Unit 3 Referring, giving
good & bad news, saying what you can and cannot do, giving reasons;
Making a plan.
Unit 4 Requesting action,
apologizing, requesting information,telexes; Getting help.
Unit 5 Making a mild complaint,
making a point, warning, making a strong complaint; Drafting.
Unit 6 Personal business
letters; Checking your work (1)
Unit 7 Informal business
letters; Checking your work (2)
Unit 8 Revision and consolidation.
Further details, price and
how to order are at the Cambridge
University Press catalogue site
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